Convert your Instagram subscribers into loyal customers
How to incorporate Instagram chatbots into your marketing campaigns using SendPulse
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How do I create a chatbot on Instagram?
Log into your SendPulse account, go to the “Chatbots” tab, and add the Instagram page you want to set up a chatbot for.
Why are chatbots on Instagram essential for marketing?
Chatbots are beneficial for any business. If you get hundreds of similar questions and deal with dozens of orders through your DMs on Instagram, you can make your work a lot easier with the help of a chatbot. You do not have to hire a person to reply to direct messages on Instagram — you can easily automate this routine process.
How do chatbots work?
First, you need to create a chatbot flow based on your subscriber actions, such as placing an order, returning or exchanging an item, or asking questions. Once you do, every time your users make a targeted action, a chatbot will interact with them and help to solve their queries. Moreover, Instagram chatbots can send information about your customers to your CRM according to the filters you apply.
What are the benefits of chatbot marketing on Instagram?
With an Instagram chatbot, you do not have to hire a live agent who processes your orders through direct messages — allowing your business to save time and money. The chatbot works 24/7 without a break and responds to every user immediately. It can help you clear up any issues your customers may have, minimizing or eliminating the barriers to purchases and reducing customer churn.
How do I set up welcome messages and other auto-flows?
Create a trigger for sending an automated flow — it could be keywords people usually type when sending questions to your chat or any event, like a subscription to your page. Then, create a scenario for your chatbot, setting up conditions for sending each message.
How do I invite team members to my SendPulse account to collaborate on chats?
Can I set up a bot for other social media channels with SendPulse?
Connect an Instagram chatbot and save time with automated responses
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