Convert your Instagram subscribers into loyal customers
How to incorporate Instagram chatbots to your marketing campaigns using SendPulse
Simple tools for automating your Instagram workflows
How to create a chatbot on Instagram
Log into your SendPulse account, go to the “Chatbots” tab, and add the Instagram page you want to set up a chatbot for.
Why are chatbots on Instagram essential for marketing
Chatbots are useful for any business. If you get hundreds of similar questions and deal with dozens of orders through your DMs on Instagram, you can make your work a lot easier with the help of a chatbot. You do not have to hire a person to reply to direct messages on Instagram — you can easily automate this routine process.
How do chatbots work
First, you need to create a chatbot flow based on different actions your subscribers may perform, such as placing an order, returning or exchanging an item, or asking questions. Once you do, every time your users make a targeted action, a chatbot will interact with them and help them out with their queries. Moreover, Instagram chatbots can send information about your customers to your CRM according to the filters you apply.
What are the benefits of chatbot marketing on Instagram
With an Instagram chatbot, you don’t have to hire a live agent who processes your orders through direct messages — allowing your business to save time and money. The chatbot works 24/7 without a break and responds to every user immediately. It can help you clear up any issues your customers may have, minimizing or eliminating the barriers to purchases, and reducing customer churn.
How to set up welcome messages and other auto flows
Create a trigger for sending an automated flow — it could be keywords people usually type when sending questions to your chat or any event, like a subscription to your page. Then, create a scenario for your chatbot, setting up conditions for sending each message.
How to invite team members to your SendPulse account to collaborate on chats
Go to “Account settings,” open “Users,” and click “Invite a new user.” Read a step by step instruction on how to distribute access to users in your SendPulse account.
Can I set up a bot for other social media channels with SendPulse
Connect an Instagram chatbot and save time with automated responses
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