Bulk messages and communication with customers
Use the WhatsApp Business API to send personalized campaigns from your brand and engage your audience.
SendPulse is your official WhatsApp Business API Provider
Connect your phone number to the WhatsApp Business API and manage your communication with customers on any device by distributing chats between your managers
WhatsApp API is a better way to reach your customers — perfect for mid-size or large businesses
What makes the WhatsApp Business API better than the standard WhatsApp app and WhatsApp Business
WhatsApp Business API
Integrations with other platforms
How can I sign up for the WhatsApp Business API and create a chatbot for free?
You can create your WhatsApp Business API account with any of SendPulse's paid plans for the 7-day free trial. Sign up or a SendPulse account if you don't have one, and choose a paid plan. Afterward, create your Business account on Facebook and WhatsApp, and register your number to WhatsApp Business API. Read more to find out how to sign up for the WhatsApp Business API for free in just a few minutes.
How do I switch to SendPulse from another WhatsApp BSP (Business Solution Provider?
If you already used a phone number to sign up for the WhatsApp Business API either directly or with an official WhatsApp BSP, you will not be able to use it again to switch to another provider. You will have to apply using a different number.
How many recipients can I send messages to within 24 hours?
WhatsApp's policy limits the number of recipients you can send messages to, imposing three tiers of messaging limits on businesses. Tier 1 enables you to send messages to 1K unique users in a rolling 24-hour period. Read more to find out how WhatsApp messaging limits work.
How do I create an auto-flow for my WhatsApp chatbot?
Use our drag and drop editor to create an automated flow for your WhatsApp chatbot. You can also develop your chatbot scenario and set up auto-replies and keywords. Read more to find out how to create an automated flow for your WhatsApp chatbot.
How can I create a bulk messaging campaign in WhatsApp?
Select your chatbot and recipients, fill in the content of your message, and choose when to send your campaign. You can monitor how many messages were delivered and how many subscribers interacted with your chatbot. Here you can find step-by-step instructions on how to create a bulk messaging campaign in WhatsApp.
What is a template message, and how can you create your own templates for WhatsApp campaigns?
Template messages allow you to distribute the same content to all of your subscribers. However, you can only use these templates for transactional and trigger messages without advertising content. Go to the "Templates" tab in the "Chatbots" section, and click the Add Template button to create a new template. Remember that each template is moderated by WhatsApp. You can start sending campaigns using the template after its status changes from “Sent” to “Confirmed.”